Privacy Policy

This Privacy Policy describes how Lubbock Rodent Control ("we," "us," or "our"), located at 1621 Hilltop Drive, Lubbock, Texas 79401, collects, uses, and shares information about visitors to rodentcontrollubbock.com (the "Site"). By using this Site you agree to the practices described below.

Information We Collect

Information you provide directly

This Site does not have contact forms. The only direct action a visitor can take that involves personal information is initiating a phone call by tapping or clicking our telephone number links. Lubbock Rodent Control may record information you share verbally on those calls — such as your name, address, and the nature of your rodent problem — in order to schedule and deliver service. That information is used exclusively for service delivery and is never sold.

Information collected automatically

When you visit the Site, our hosting provider and analytics tools may automatically collect certain technical information, including:

• Your Internet Protocol (IP) address
• Browser type and version
• Operating system
• Referring URL (the page you came from)
• Pages visited and time spent on each page
• Date and time of your visit

This information is used in aggregate to understand how visitors use the Site and to improve its content and performance. It is not used to identify individual visitors.

Cookies

The Site may use cookies — small text files stored in your browser — for analytics and performance purposes. These are standard, non-advertising cookies. You can disable cookies in your browser settings; doing so will not prevent you from accessing any part of this Site.

How We Use Information

We use the information collected through this Site to:

• Schedule and deliver rodent control services you request by phone
• Understand how visitors find and use the Site so we can improve it
• Comply with applicable laws and regulations

We do not use your information for advertising targeting, behavioral profiling, or sale to third parties.

Information Sharing

Lubbock Rodent Control does not sell, rent, or trade personal information. We may share information in the following limited circumstances:

• Service providers. We may share information with third-party vendors who help us operate the Site (for example, web hosting and analytics providers). These vendors are contractually required to use information only as directed and not for their own purposes.
• Legal compliance. We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Third-Party Services

The Site uses Google Maps to display our business location. Google Maps is subject to Google's Privacy Policy. The Site may also use Google Analytics or a similar analytics service to collect aggregate usage data. These services may set their own cookies and are subject to their own privacy policies.

We use Cloudflare for hosting and performance. Cloudflare's privacy practices are described at cloudflare.com/privacypolicy.

Data Retention

Service-related information (name, address, service history) is retained for as long as necessary to maintain our business records and comply with Texas law. Analytics data collected automatically is typically retained for 26 months before being aggregated or deleted.

Your Choices

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the address or phone number below. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

This Site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security

We implement reasonable technical and organizational measures to protect information collected through this Site. No method of electronic transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy or our data practices can be directed to:

Lubbock Rodent Control
1621 Hilltop Drive
Lubbock, TX 79401
Phone: (806) 207-3665
Email: contact@rodentcontrollubbock.com